Consider this SFMTA:

Offer refunds to those who who are affected by delays in service.

Just a thought....

Oh and by the way, they're doing it in London!

"Did that just happen?"

So, after work today, I find myself where many other nine to five-ers find themselves after five--Montgomery Station.

"One car, J in two minutes, one car K in three minutes, one car N in four minutes," the computer-generated voice from above announces.

I think to myself, "Really, a one car N at rush hour in the pouring rain, who is in charge here?"

Yet, like a fool I hopefully maneuvered through the crowing crowd of grumpy commuters toward where I anticipated the open door of the N-Judah would soon be. And worse still was that I found myself mildly surprised that there was no possible way I'd be boarding that train without causing at least one other rider massive amounts of physical discomfort.

So, I walked away. But, the voice over the loud speaker assured me that a two car N was on its way in three minutes.

"I can wait three minutes. That's not bad at all."

But wait, if there's one thing I've learned in all the years I've depended on MUNI it's that things are never as simple as they seem (or should be).

So now, here I am, three minutes later, no N-Judah, instead I'm told there is an outbound delay at Van Ness Station. So instead of my desired train, I get another J, and L and off in the distance--close enough to see but far enough to be unattainable--sits the N in parked position waiting for the transit congestion to clear.

Not more than five minutes passes before the J boards and moves along the track, next the L and then woosh--the N flies by without so much as a brief pause.

Well, guess it's back to waiting for the voice up above.

MUNI Driver Quote of the Day

"Everybody wonders why there are accidents....[extended pause]....THE TRAIN IS FULL! I am closing the doors for your safety."

Aboard another stuffed-to-the-brim rush-hour train, the driver came over the intercom and spoke this gibberish to the riders.

Please, explain to me how this is our fault. Also, how do packed light rails cause trains to de-rail? Correct me if I'm wrong, but from what I understand, it's the driver's responsibility to insure the safety of the passengers and the vehicle. Now, if a train can't operate properly when stuffed (as it always is in the early morning and evening hours) then they shouldn't be made that way!

First MUNI punishes us by increasing our fares twice in less than one year (don't even get me started on the service decreases) and now they're trying to pass off their safety woes onto our laps! Come on now, ease up!